KB: Warranty

Applies To: 
Support

Hardware Warranty

Any hardware that has been recommended to you via consultation is not warrantied by SpartanProject. If an issue arises, we will do our best to diagnose the issue. If the issue is hardware related, then the proper recommendation will be made and we can replace it for you. Replacement will cost the price of the hardware needing to be replaced.

Open Source Software Warranty

On our servers, most of the software used is Open Source. We did not create it, we only advise how to configure it. Most Open Source software comes with no warranty. That does not mean you go without help, we will still support it as far as possible.

Commercial Software Warranty

Some software we might install for you is closed source or commercial. An example of this would be Microsoft Windows. Any warranty issues would have to be taken up with the distributor of such software.


In all of the cases above, if an issue comes up we will investigate and make the proper recommendation for you.